Privacy Policy

1. Who we are

Lotus Shipping Company Limited is the controller of the personal data processed through this website. For privacy-related enquiries, requests regarding your personal data, or questions about this notice, you may contact us at info@lotusshipping.gr or by post at 155 Singrou Avenue, 17121, Athens, Greece.

This website is intended to present our company, our fleet and our corporate information, and to provide a means for visitors to contact us. We have prepared this notice in line with Regulation (EU) 2016/679 (GDPR) and the applicable Greek data protection framework.

2. What data we collect

3. Why we process your data and the legal bases we rely on

Where an enquiry relates to requested services or pre-contractual communication, processing may be necessary in order to take steps at your request before entering into a contract. In other cases, we rely on our legitimate interests in handling business communications and maintaining a secure website.

4. Who may receive your data

We do not sell personal data. We may share personal data only on a need-to-know basis with:

• authorised Lotus Shipping personnel who handle website administration and communications;
• hosting, IT support, maintenance and email service providers acting on our behalf;
• third-party providers whose services are embedded in the website, such as Google Fonts and Google Maps, when those services are loaded by your browser; and
• public authorities, regulators, courts or advisers where disclosure is required by law or necessary to protect our rights and legitimate interests.

Where a third-party provider processes data outside the EEA, any such processing is governed by the provider's applicable transfer mechanism and privacy terms.

5. How long we keep data

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected and, where relevant, for follow-up communication, security, record-keeping and the establishment, exercise or defence of legal claims.

• Contact form messages: retained for the period reasonably required to handle the enquiry and any related follow-up, and longer only where needed for record-keeping or legal purposes.
• Technical logs: retained for a limited period according to operational, security and hosting requirements.
• Third-party provider data: retained according to the applicable provider's own retention practices and privacy terms.

6. Your rights

Subject to the conditions and limitations set by applicable law, you may have the right to request access to your personal data, rectification, erasure, restriction of processing, data portability, and to object to processing carried out on the basis of legitimate interests.

You may submit privacy requests by contacting info@lotusshipping.gr. We may ask for information necessary to verify your identity before acting on a request.

If you believe that your personal data has been processed unlawfully, you also have the right to lodge a complaint with the Hellenic Data Protection Authority.

7. Cookies and third-party technologies

At the time of this notice, the website does not appear to use Lotus-operated analytics or advertising trackers. However, certain functions and third-party content may still involve technical storage or third-party requests in your browser.

You can control cookies through your browser settings. Blocking certain third-party resources may affect how some website features are displayed.

8. External links

This website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content or security of external websites. We encourage you to review the privacy notices of any third-party sites you visit.